Over the years, we have specialized in a number of sectors where many of our customers are located, such as the automotive industry, mechanical engineering, manufacturing, and business services. Our customer base now also extends to other sectors. We do not shy away from any challenge and are expanding our knowledge every day.
In mechanical engineering, you want to keep track of quotes, long-term projects, service contracts, and maintenance. In practice, data is often scattered across ERP, planning software, Excel, and email.
By linking SuperOffice to your ERP, service, and planning systems, you can see at a glance which machines are where, which contracts are running, and which agreements have been made. You can plan more intelligently, prevent errors, and respond more quickly to your customers.
“All-CRM is not just a supplier, but a true partner that thinks along with us in improving our business processes,” says Job Schmidt, Managing Director of Boix Europe. Read the BOIX customer story here
“A real improvement in efficiency that has brought us a lot,” says Rick Knippers, Director of Flexitec. Read the Flexitec customer story here
Your projects are long and complex, and involve different parties. You can't afford to have fragmented information. Quotes, contracts, work orders, and more are often stored in different systems.
With SuperOffice as your central customer, service, and project file, linked to financial/ERP software, everyone knows where they stand. You avoid duplication of work and always have the latest information at your fingertips, even on the shop floor.
"Working with All-CRM has been an absolute delight, and the support from your guys has been truly exceptional." Aldus Darren Jones, Weightron Bilanciai Ltd. Click here to read te customer story of Weightron
Your leads come in via your website, portals, showroom, and campaigns. They then pass through DMS, planning modules, and after-sales systems. Without links, you waste a lot of time keeping track of everything and miss out on opportunities. Organizations with multiple business activities, such as sales, leasing, interior design, rental, damage repair, etc., in particular, struggle to store all information centrally.
We connect your DMS, lead management, website, financial, and after-sales systems to SuperOffice. In SuperOffice, you can see exactly where someone is in the customer journey, which cars and services have been purchased, where opportunities lie, and when a replacement is due.
“Thanks to All-CRM, all processes fit together seamlessly. From marketing to invoicing and maintenance.” Teun Derks, Derks commercial vehicles.
You want to know at any given moment which contracts are running, which cars are on the road, which damages have been reported, and which renewals are coming up. That information is stored in various leasing and financial systems.
By linking SuperOffice to these packages, account managers can view customers, contracts, and vehicle fleets on a single screen. You can proactively contact customers when renewals and new needs arise, instead of reacting after the fact.
Our solution, developed specifically for lease brokers, automates the entire process: from website requests, sales, customer information requests, lease contracts, detailed vehicle data, margin invoicing, to expiration management.
As a service provider, you thrive on relationships, projects, and hours. But appointments, documents, and invoices are often spread across multiple tools. This makes it difficult to maintain an overview and manage profitability.
With links between your CRM, your project and time tracking software, document storage, and financial software, you have everything in one place: who is responsible for what, what has been agreed upon, and what the return is. This provides peace of mind and better management information.
The advantages:
• A single customer view with commercial, operational, and financial information
• Faster insight into utilization, margin, and pipeline
• Less administration because systems communicate with each other
Do you work in a different industry, but recognize the struggle with fragmented customer information? Then you face the same challenge as our customers.
Over the years, we have developed many solutions and interfaces, enabling us to achieve significant benefits for your organization in a highly cost-effective manner. We make SuperOffice your central customer platform, linked to the software you already use.
So you don't have to start from scratch; you get more out of what you already have.
Click here to read the Luxaflex customer story